Privacy Policy
Information about the processing of personal data when using our website and submitting inquiries.
1. Data Controller
PNZ Stuttgart GmbH – Pneumologisch-Neurologisches Zentrum Stuttgart
Badstraße 37
70372 Stuttgart
Represented by Managing Director Doctor-medic (RO) Andrei Mereuță
Email: info@pnz-stuttgart.de
Data Protection Officer
Mr Irfan Wicaksono
PNZ Stuttgart GmbH
Badstraße 37
70372 Stuttgart
Email for data protection inquiries: info@pnz-stuttgart.de (please use the subject “Data Protection Inquiry”)
2. Website Access and Hosting
Our website is hosted by IONOS. When you access the website, technically necessary data may be processed, including your IP address, the date and time of access, the page visited, browser information and technical status data. This processing ensures the secure and reliable operation of the website. The legal basis is Article 6(1)(f) GDPR (legitimate interest in website operation and security). Where the hosting provider processes data on our behalf, this is governed by Article 28 GDPR.
The specific retention period for server logs and the hosting contract settings must be reviewed before publication and added here if necessary.
3. Contact Form and Email Correspondence
When you use our contact form or send us an email, we process the information you provide, particularly your name, email address, selected specialty and location, subject, message and any uploaded files. We use this information to process your inquiry and for any necessary follow-up communication.
Depending on the nature of the inquiry, the legal bases are Article 6(1)(b) GDPR (pre-contractual measures or treatment-related matters), Article 6(1)(f) GDPR (handling general inquiries), or Article 6(1)(c) GDPR (legal obligations). Where health data are processed for medical care, Article 9(2)(h) GDPR may also apply together with the relevant professional and data protection regulations. Where processing is expressly based on consent, Article 6(1)(a) and, where applicable, Article 9(2)(a) GDPR apply.
Within PNZ, only employees responsible for handling your inquiry have access to the data. Technical service providers may act as processors. Data are retained only for as long as necessary to handle the inquiry, provide any subsequent treatment, or comply with statutory retention requirements. Medical records may be subject to specific legal documentation and retention periods.
Please note: Please send particularly sensitive medical information only via a secure communication channel confirmed by us. An encrypted connection to the website alone does not guarantee end-to-end encryption of subsequent email transmission.
4. Cookies and External Content
This privacy policy describes the website as currently planned, without intentionally integrated analytics or advertising services. The use of technically necessary cookies, external fonts, maps, videos or other third-party services must be checked against the website as actually published. If such services are used, this policy will be updated accordingly and consent will be requested beforehand where required.
5. Disclosure and Transfer of Data
Personal data are disclosed only where necessary and legally permitted for handling your inquiry, providing medical care, fulfilling legal obligations or operating the website. Data will not be transferred to countries outside the European Economic Area without reviewing the applicable legal basis and safeguards.
6. Your Rights
Under the GDPR, you have, in particular, the right of access (Article 15), rectification (Article 16), erasure (Article 17), restriction of processing (Article 18), data portability (Article 20), and objection to certain processing (Article 21). You may withdraw consent at any time with effect for the future (Article 7(3) GDPR). Statutory retention obligations may prevent erasure.
You also have the right to lodge a complaint with a data protection supervisory authority. In Baden-Württemberg, this is the State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
7. Updates
We update this privacy policy when our website, service providers or legal requirements change.