General Terms and Conditions
PNZ GmbH – Pneumologisch-Neurologisches Zentrum Stuttgart
As of November 2026. English translation; the German version is authoritative.
§ 1 Scope
(1) These terms apply to the organisation and contractual provision of medical services by PNZ GmbH at its Stuttgart locations, unless individually agreed otherwise.
(2) Medical treatment is provided under a treatment contract pursuant to sections 630a et seq. of the German Civil Code (BGB).
(3) Statutory provisions, particularly patients' rights, medical confidentiality and data protection, remain unaffected.
§ 2 Medical services
(1) PNZ GmbH provides outpatient specialist care in pulmonology, neurology and sleep medicine.
(2) Services include consultations, diagnostic tests, treatment and sleep studies, including polygraphy and polysomnography.
(3) The nature and extent of services depend on medical indication and applicable professional standards.
(4) No particular treatment outcome is guaranteed.
§ 3 Appointments and cancellations
(1) Appointments may be arranged by telephone, in writing, electronically or in person.
(2) Requests submitted via the website are enquiries only. An appointment is binding only after confirmation by PNZ GmbH.
(3) Patients are asked to cancel appointments they cannot attend as early as possible.
(4) Early cancellation is particularly appreciated for sleep laboratory appointments due to the organisational and staffing requirements.
(5) These terms do not establish a flat-rate no-show fee. Any claims concerning missed appointments are governed solely by statutory requirements and, where applicable, separate valid agreements.
§ 4 Statutorily insured patients
(1) Services covered by statutory health insurance are generally billed in accordance with applicable law and contractual medical care rules through the competent Association of Statutory Health Insurance Physicians.
(2) Services not covered by statutory health insurance are provided privately only after appropriate information and a separate agreement.
§ 5 Privately insured and self-paying patients
(1) Private medical services are generally billed in accordance with the applicable German Medical Fee Schedule (GOÄ).
(2) Individual fee agreements are concluded before treatment where required.
(3) The final invoice depends on the services actually provided and legally permissible billing arrangements.
(4) Reimbursement by private insurers, aid agencies or other payers depends on the applicable insurance or reimbursement relationship. Full reimbursement cannot be guaranteed.
(5) Patients remain responsible for paying lawfully issued invoices irrespective of possible reimbursement.
§ 6 Sleep laboratory examinations
(1) Sleep studies are performed according to medical indication and organisational planning.
(2) The number of examination nights may vary depending on medical findings and the course of the examination.
(3) Changes to the planned scope are discussed with the patient where medically and organisationally possible.
(4) Specific diagnostic or therapeutic measures cannot be guaranteed irrespective of medical indication.
§ 7 Patient cooperation
(1) Patients are asked to provide complete and accurate information, where possible, about their medical history, illnesses and regular medication relevant to treatment.
(2) Relevant existing medical documents should, where possible, be brought to the examination or submitted in advance.
(3) Medical informed consent and statutory patient rights remain unaffected.
§ 8 Invoicing and payment
(1) Private medical invoices are issued in accordance with applicable law, particularly the GOÄ.
(2) Payment due dates are governed by statutory provisions.
(3) Unless otherwise validly agreed, statutory rules on late payment apply.
§ 9 Data protection and medical confidentiality
(1) Personal and health data are processed solely in accordance with applicable law.
(2) Medical confidentiality remains fully applicable.
(3) Further information is available in the privacy policy of PNZ GmbH.
§ 10 Liability
Liability of PNZ GmbH and treating professionals is governed by statutory law. Patients' statutory claims, including those relating to medical malpractice and injury to life, body or health, remain unrestricted.
§ 11 Final provisions
(1) German law applies.
(2) Individual agreements take precedence over these terms.
(3) Mandatory statutory provisions, particularly those protecting patients and consumers, remain unaffected.
PNZ GmbH
Pneumologisch-Neurologisches Zentrum Stuttgart
Badstraße 37
70372 Stuttgart
Managing Director: Doctor-medic (RO) Andrei Mereuță